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Southwest Subscription Service

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all of the best magazines delivered 

Read what you love Love what you read

Read what you love Love what you readRead what you love Love what you readRead what you love Love what you read
More About our Magazine services

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About Us

Passionate Experts

Southwest Subscription Service is a magazine subscription business that provides remarkable quality assurance and marketing work. Subscription agencies and partners employ our services to contact their customers because of our extensive knowledge in the magazine industry. Our established subscriber campaign represents products from leading magazine publishers including Hearst and Conde Nast that publish titles such as Golf Digest, Vogue and GQ. We offer thousands of magazine selections at a great value delivered to your door directly from the publishers. Contact us to subscribe today!


Southwest Subscription Service provides back office services, customer care, marketing and support with streamlined order processing and first-class customer service.


Back Office Services

  • Administrative Services
  • Reporting/Record Keeping
  • Magazine Subscription Fulfillment
  • Magazine Subscription Invoicing Services 
  • Production Planning
  • Efficiency by reducing Manual Operations

Quality Assurance

  • Developed system of quality management and/or improvements
  • Confidence in service quality and Representatives
  • Delivery of consistent customer satisfaction
  • Monitoring and Evaluating
  • Data gathering
  • Remote Quality Assurance Agents
  • Exceeding compliance standards

Marketing

  • Customer value proposition
  • Permission marketing
  • Establishing customers/clients needs and wants
  • Ensuring best products/services
  • New magazine product execution
  • Joint ventures 
  • Outbound/inbound subscription marketing for the magazine industry

Customer Service

  • Live Representatives, 9am-5pm PST with 24/7 Messaging System
  • 100% Customer Satisfaction
  • Respectful, courteous, professional representatives
  • Clear communication with customers
  • Focus on problem solving and resolving conflicts
  • Building trust, therefore building lasting relationships
  • Integrity

 


Copyright © 2021 Southwest Subscription Service Inc. - All Rights Reserved.

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